The Cruise Lines International Association (CLIA), which represents 25 major cruise companies, has announced that it will adopt a passenger bill of rights designed to protect the “safety, comfort and care” of cruise ship passengers.
As outlined by CLIA, the bill of rights promises that passengers will receive full refunds in the event that cruises are canceled due to mechanical failure. The bill also guarantees that partial refunds will be issued to passengers if a cruise is terminated early due to a power failure.
These provisions appear to be in direct response to several recent high-profile mechanical failures during cruises. The cruise ship accident attorneys at Farah & Farah in Jacksonville Beach point to the Carnival Triumph debacle earlier this year, in which a power failure on that ship stranded passengers in squalid and unsanitary conditions for days while the ship was towed across the Gulf of Mexico.
Miami-based Carnival is a member CLIA and has signed on to the bill of rights. Christine Duffy, the president and CEO of CLIA, admitted that the bill came partially in response to congressional pressure. Senator Charles Schumer (D-NY) had demanded the cruise industry guarantee that passengers be protected while on cruise ships.
The Palm Beach Post reports other provisions of the bill would give passengers the right to disembark from a docked ship if access to food, water, restrooms and medical care cannot be adequately provided. It also states that cruise lines will guarantee passengers’ transportation to the scheduled final port should a cruise be terminated due to mechanical failure.
CLIA says that the bill will take immediate effect for U.S. passengers who book cruises on CLIA North American member cruise lines. CLIA is hoping that the bill of rights will be adopted globally.
It is a cruise line’s obligation to assure its passengers’ safety. If you have suffered harm due to negligence during a cruise, contact the law firm of Farah & Farah. Our experienced attorneys know maritime law and will work tirelessly to see you get the compensation you deserve. Call us at (800) 533-3555 or contact us online to arrange a free review of your case today.